Question Marks & Exclamation Points
If the punctuation is part of the quoted speech, such as question marks (?) and exclamation points (!), it goes inside the quotation marks. Let's look at a few examples.
John asked, ''Can we have pizza for dinner?''
- Mary shouted, ''Watch out for that truck!''
- Did he really ask, ''Can I borrow $50,000?''
If the punctuation is not part of the speech, it goes outside of the quotation marks.
- Have you seen the article on cherry blossoms, ''Cherry Blooms''?
- I really love Michael Jackson's ''Thriller'' !
Periods & Commas
Let's look at how periods (,) and commas (,) go inside quotation marks:
- ''Sometimes,'' said Elizabeth, ''I believe you do not listen to me.''
- I like to think, ''Early to bed, early to rise, makes a man healthy, wealthy and wise.''
Exception: The period goes outside of the quotation marks behind the citation number when you use parenthetical citation (to give credit where you get you information):
Mr. Smith is quoted as saying, ''Students work hard at our school'' (22).
Different Countries, Different Punctuation?
Like the United States, countries like Canada, Australia and Great Britain primarily use English as the language of communication. Sometimes there are differences in pronunciation, spelling and punctuation. Punctuation inside or outside of quotation marks is one of those differences. In these three countries, the punctuation goes outside the quotation marks.
''Sometimes'', said Elizabeth, ''I believe you do not listen to me''. (British style)